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Equipment Consulting

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Step 1 Prior consultation
Collecting overall plans, concepts, and relevant data regarding the customer’s desired "laundry facility" through business discussions over the phone
  •  Defining the business direction the customer desires: in-house hotel laundry, industrial laundry plant, laundries operated by workplaces for disabled persons, etc

  •  Determining business scale: facilities capable of processing N tons of laundry per day or handling laundry from N guest rooms, among other details

  •  Investment conditions: capital (available budget, facility construction space, and location, etc)

  •  Expected revenue – Collecting additional environmental factors such as local regulations, restrictions, and surrounding conditions

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Step 2 Depth analysis
By integrating the customer’s needs, investment conditions, and decades of accumulated data with our exclusive know-how, we implement the "Non-Stop Best Solution" with detailed data quantification
  •  Laundry volume analysis

  •  Analysis and calculation of proposed equipment capacity

  •  Suitability analysis of existing or planned laundry equipment purchases

  • Example: Evaluating whether the equipment capacity is appropriate for the expected laundry volume

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Step 3 Proposal
Proposing "THE BEST SOLUTION" by incorporating the customer’s needs, investment conditions, and business direction based on in-depth analysis and derived data
  •  Required space for the laundry facility

  •  Optimized equipment layout and workflow for maximum efficiency and productivity – including blueprint drafting and 3D visualization

  •  Proposal of suitable equipment capacity, types, and specifications

  •  Calculation of necessary workforce and estimated operational costs for the laundry facility

  •  Recommendations for partners for facility and electrical work if needed

  •  Additional considerations :
      Employment Laundry Workplaces for Persons with Disabilities - Support for Employment Corporation for Persons with Disabilities,
      Large laundry plant - Location selection, wastewater treatment and related laws and regulations

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Step 4 Delivery
NON-STOP Service – Delivery, Installation, Commissioning, and Maintenance
  •  Delivery of various equipment to the designated location on the promised schedule based on the final agreed proposal

  •  On-site transportation and placement of laundry equipment by a professional technical team

  •  Installation of laundry equipment, associated facility work, and commissioning

Hwaseong Laundry Machines' Elite Technical Team & Partner Network
  •  Through Hwaseong Laundry Machines’ elite customer support team and extensive partner network, we can install and manage not only our own products but also overseas equipment

  •  We have a skilled technical team across domestic locations, Japan, the United States, and Europe, along with various partner companies, headquarters, and specialized branches

  •  To stay updated on rapidly evolving laundry equipment technologies, we conduct technical seminars and regular training sessions with specialized branches, partners, and distributors

In the conventional industrial laundry equipment market, cover replacement, repainting, nameplate changes, and margin-focused sales have been common practices. However, Hwaseong Laundry Machines distinguishes itself as a true partner, with a professional customer support team that provides NON-STOP service covering products, delivery, maintenance, and management, ensuring solutions for customers' challenges

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Step 5 Education and Stabilization Support
The delivery of laundry equipment is not the end; it is just the beginning. A true business partnership includes stabilizing operations through training on usage, management, self-inspection, precautions, workforce allocation, and laundry expertise.
User Training
  •  Providing training for operators on equipment usage, maintenance (cleaning), and upkeep

Stabilization Support
  •  A large team of professional advisors

  •  Former professionals, including hotel laundry managers, industrial laundry plant supervisors, and operators of laundries for disabled workplaces

  •  Deployment of advisors to support the stabilization of laundry facility operations in the early stages of business

  •  Preemptive measures to address potential operational challenges discovered during facility management

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Step 6 Customer Service A/S, B/S
With over 40 years of experience and hundreds of thousands of clients, we continue to provide care and support. Regardless of the reason why services may not have been provided through the assigned branch or distributor, we extend a helping hand wherever assistance is needed, both domestically and internationally!
  •  Regular inspections through pre-agreed service contracts

  •  User training and preemptive inspections

  •  Extending the lifespan of aging laundry equipment to make continued use possible

Q. Despite having quality, technology, cost-effectiveness, safety, convenience, integrity, reliability, and environmental friendliness, is the price low for some other reason?

A. Pride of Asia
A leading industrial laundry equipment specialist and manufacturer in South Korea with 40 years of experience.
Exported to 73 countries, with 36 patents and certifications.
Not deceived by sales, promotions, or designs; it’s the founder’s philosophy of “focusing solely on quality, research, improvement, and development, and growing together with customers”

Pride of Asia The true laundry machines
the real laundry equipment, is Hwasung

Moving forward with the trust-based foundation towards 100 years of success.

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